General conditions

Making a reservation through this website constitutes acceptance by the customer of each and every one of the general conditions that are considered an integral part of the reserve and are supplemented by specific legislation.

Included with the reservation

The services detailed according to the booking conditions stipulated for each stay selected at the time of booking VAT included.

Responsibility of our guests

When booking the customer is fully and exclusively responsible for the accuracy of all information that has given. If it is incorrect, this could cause the cancellation of the reservation.


If you have chosen a non-refundable rate, the reservation to be effective you must pay the total reservation with the credit card online, through a secure server of the bank concerned and will be the last step to finish the booking, if it not considered firm this if not carried out such payment. This transaction will be made in Euros and the price indicated on page includes VAT.

If you have chosen a flexible rate, for the reservation to be effective you must give a credit card details as guarantee, through a secure server of the bank concerned and will be the last step to finish the booking, not being considered it is firm if is not carried out. The payment must be accomplished in the establishment.

You will receive the details of your reservation by e-mail with all the details of it. In case you make a reservation and for some reason the price displayed was wrong, the reservation will not be valid. We will inform you about the error as soon as possible and will give you the option to pay the right price, or receive a full refund of the money has already been paid.


In a cancellation of the type of non-refundable rate, in no case will the total amount paid for the reservation be refunded.

In the case of the flexible rate, until 15 days before the planned arrival date, there will be no charge. If you cancel the reservation within 15 days before arrival the amount of the first night will be charged.

The modification date of a confirmed reservation will be subjected to the availability held by the establishment. Any changes or cancellations must be given in writing, sending it by e-mail. It will be considered valid when the hotel receives it.