Conditions and warranties

General conditions

Making a reservation through this website constitutes acceptance by the customer of each and every one of the general conditions that are considered an integral part of the reserve and are supplemented by specific legislation.

Included with the reservation

The services detailed according to the booking conditions stipulated for each stay selected at the time of booking VAT included.

Responsibility of our guests

When booking the customer is fully and exclusively responsible for the accuracy of all information that has given. If it is incorrect, this could cause the cancellation of the reservation.

Reservation

For the reservation to be effective you must pay a deposit equivalent to 10% of the total reservation with the credit card online, through a secure server of the bank concerned and will be the last step to finish the booking, if it not considered firm this if not carried out such payment. This transaction will be made in Euros and the price indicated on page VAT.

The rest of the payment must be accomplished in the establishment at the beginning of the service, otherwise, the reservation will be canceled. You will receive the details of your reservation by e-mail with all the details of it.

In case you make a reservation and for some reason the price displayed was wrong, the reservation will not be valid. We will inform you about  the error as soon as possible and will give you the option to pay the right price, or receive a full refund of the money has already been paid.

Cancelation

Until 20 days before the planned arrival date, there will be no extra charge nor the deposit will be refunded. If you cancel the reservation within 20 days before arrival the deposit paid and the amount of the first night will be charged. The modification date of a confirmed reservation will be subjected to the availability held by the establishment. Any changes or cancellations must be given in writing, sending it by e-mail or fax. It will be considered valid when the hotel receives it.